7777 Casino Privacy Policy
This policy explains in detail how important your personal information is to us, and how it is collected, used, and kept secure.
Introduction and Applicability
This privacy policy applies to all users of the 7777 casino platform. When you use our website, create an account, make a deposit or withdrawal, or contact our support team, certain information is collected from you. This policy clearly explains how that information is collected, used, and protected.
By accessing this site or using our services, you are considered to have agreed to this privacy policy. Our Terms and Conditions also contain additional details regarding the use of information, which should be read alongside this policy.
No person under the age of 21 may open an account or use services on this platform. Information from minors is not knowingly collected — if any such information is found, it will be deleted.
What Information Is Collected
2.1 Registration and Account Information
Information you provide yourself when creating an account is collected. This includes:
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID card or other identity verification documents (as part of the KYC process)
2.2 Financial Information
Some payment-related information is required to complete transactions. At 7777 casino, deposits and withdrawals can be made via bKash, Nagad, and Rocket. Related mobile banking transaction details — such as mobile number and transaction ID — are stored securely. Sensitive financial information such as card numbers or bank account numbers is not stored on our servers.
2.3 Usage and Technical Information
Certain information is collected automatically while you use the site:
- IP address and device type
- Browser name and version
- Pages visited, session duration, and click patterns
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
If you contact our support team via live chat or email, the content of that conversation may be recorded. This helps with service improvement and dispute resolution.
Purpose of Information Use
Collected information is used only for the purposes listed below:
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Ensuring platform security and detecting fraud or unusual activity
- Providing customer service and handling support requests
- Meeting applicable legal obligations
- Improving site functionality and user experience
- Sending promotional communications — but only where you have given consent
We never sell or commercially rent your personal information to third parties.
Information Sharing and Third Parties
4.1 Service Provider Partners
We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These organisations can access only the information needed for their designated tasks and are required to follow the same standard of privacy policy.
4.2 Legal Requirements
Information may be disclosed upon receiving a lawful directive from a competent authority, to comply with a court order, or to assist in investigations related to fraud or money laundering. In such cases, only the minimum necessary information is provided.
4.3 Business Transfer
In circumstances such as a change of business ownership, user information may be transferred as part of the assets. In such cases, the terms of this privacy policy will continue to apply.
4.4 Analytics Tools
Anonymous analytics data is used to monitor site performance. This information cannot be used to directly identify any individual.
Data Security Measures
All information stored at 7777 casino is protected through SSL (Secure Sockets Layer) encryption technology. Encryption applies both during data transfer and while stored on servers.
The following measures are active in our security infrastructure:
- Industry-standard firewalls and intrusion detection systems
- Two-factor verification for account access (OTP)
- Automatic alerts for suspicious logins or transactions
- Regular security audits
However, no one can guarantee completely zero risk when transmitting information over the internet. We take every precaution, but users must also take responsibility for keeping their own passwords confidential.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser. 7777 casino uses cookies for the following purposes:
- Maintaining login state and keeping sessions active
- Remembering your preferred language and settings
- Analysing site usage patterns
- Displaying relevant promotional messages
6.1 Cookie Control
You can block or delete cookies from your browser settings. However, this may limit some site functionality — particularly login and gaming session management. Core session cookies are essential for the normal operation of the site.
6.2 Third-Party Cookies
Third-party services used for analytics and performance monitoring have their own cookie policies. These cookies are used only to generate anonymous statistics.
Data Retention Period
Information is retained for as long as your account is active and for as long as required thereafter to meet legal obligations. Financial transaction records are generally retained for an extended period as they may be needed for potential legal requirements or dispute resolution.
If you request account closure, personal information will be deleted or anonymised after fulfilling applicable legal obligations.
Your Rights
You have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: You may request deletion of information in certain circumstances — exceptions apply where legal obligations exist.
- Right to Object to Processing: You may object to the use of your information for marketing purposes.
- Right to Opt Out of Promotional Communications: You may stop receiving marketing emails or messages at any time.
To exercise these rights, contact our support team. Our Responsible Gaming guidelines also cover your right to set account limits or take a voluntary break.
Account Verification (KYC) Process
To ensure financial security and prevent identity fraud, 7777 casino follows a Know Your Customer (KYC) verification process. This verification may be required when making a withdrawal or after a certain volume of transactions.
Documents that may be requested for KYC:
- Scanned copy of National ID (NID) or passport
- Recent (within 3 months) utility bill or bank statement
- Mobile banking transaction records
These documents are used solely for identity verification and are stored in encrypted form. They are not shared with any third party unless there is a legal obligation to do so.
Protection of Minors
This platform is not intended for anyone under the age of 21. We do not knowingly collect information from minors. If a parent or guardian becomes aware that their child or a minor has registered on this site, please notify our support team immediately — the relevant account and information will be deleted promptly.
For more details, read our About Us page, which contains information about the platform's values and service standards.
International Data Transfer
Our technical infrastructure may operate on servers located in various countries. This means your information may be transferred outside Bangladesh. For such transfers, we ensure that data security is maintained in accordance with the standards of this policy.
Agreements with third-party service providers include data protection terms that safeguard user interests.
Policy Changes
This privacy policy may be revised from time to time due to changes in services, legal requirements, or other reasons. If significant changes are made, you will be notified via your registered email or through a notice on the site.
If you continue to use the site after a revision, you will be considered to have agreed to the updated policy. Therefore, make it a habit to visit this page periodically.
For answers to general questions about this policy or our services, see our FAQ section, where detailed answers to common queries are available.
Privacy-Related Requests
To request access to, correction of, or deletion of your personal information, or if you have any questions about this privacy policy, contact our support team directly. We are available seven days a week, twenty-four hours a day, in both Bengali and English.